Privacy Policy
Last Updated: May 9, 2026
1. Introduction
Welcome to Eatfluence ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Business name, location, social media handles, and other profile details
- Content: Videos, photos, contest submissions, and other content you upload
- Payment Information: Billing address, payment method details (processed securely through Stripe)
- Communication: Messages, feedback, and correspondence with us
2.2 Information Automatically Collected
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, features used, time spent on platform, click patterns
- Location Data: GPS coordinates, city, state (when you provide location for contests)
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you contest notifications, updates, and promotional communications
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations and enforce our terms
4. How We Share Your Information
We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, analytics)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our users
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and personal data (see Section 7)
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at info@eatfluence.app.
7. Account Deletion
You may request deletion of your account at any time by visiting eatfluence.app/delete-account or by contacting us directly. Upon receiving your request, we will process the deletion within 30 days. Please note that:
- All your creator milestones, contest data, and restaurant information will be permanently removed
- Some information may be retained for legal or business purposes (e.g., transaction records)
- Active restaurant subscriptions must be cancelled separately
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@eatfluence.app
Website: eatfluence.app
Eatfluence Privacy Policy
Introduction
Eatfluence LLC (“Eatfluence,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, process, and disclose personal information when you use our websites, mobile apps, APIs, and services (collectively, the “Platform”). By using the Platform, you agree to this Privacy Policy and our Terms of Use.
Information We Collect
A. Information You Provide
- Account Information: Name, email, phone number, date of birth, password.
- Order & Transaction Info: Billing address, payment details, delivery instructions.
- Content: Photos, videos, contest submissions, or other uploads.
- Communications: Customer support requests, feedback, surveys, and marketing preferences.
- Business Info: Restaurant, driver, or partner information including tax IDs and banking details.
B. Information Collected Automatically
- Device Info: IP address, browser type, OS, device type.
- Usage Info: Pages visited, clicks, order history, feature usage.
- Location Info: GPS coordinates (with consent) for delivery and services.
- Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance the Platform and analytics.
C. Information From Third Parties
- Restaurants, delivery partners, or data providers to improve services.
- Marketing partners and analytics providers with consent.
D. Sensitive Data
Sensitive data (biometric, health-related, allergies) is collected only with explicit consent where required by law.
How We Use Your Information
- Provide, maintain, and improve services, including fulfilling orders.
- Communicate with you regarding your account, orders, and support.
- Send promotions, discounts, and marketing based on your preferences.
- Analyze trends to improve the Platform.
- Prevent fraud, abuse, and enforce Terms of Use.
- Comply with legal obligations.
How We Share Your Information
- Service Fulfillment: Restaurants, drivers, or partners to deliver services.
- Service Providers: Payment processors, analytics, marketing partners.
- Legal Requirements: Comply with law or protect rights and safety.
- Mergers & Transfers: In connection with business transactions.
- Consent: Shared only when authorized by you.
SMS & Electronic Communications
By providing your phone number, you consent to receive transactional and promotional messages from Eatfluence, including service notifications, order updates, and offers. Message frequency varies. Message and data rates may apply. Opt-out at any time by replying STOP. Assistance: HELP.
Data Security
We implement reasonable technical, administrative, and physical safeguards to protect personal data. No method is 100% secure; we cannot guarantee absolute security.
Data Retention & Deletion
We retain personal data only as long as necessary to provide services, comply with law, or prevent fraud. You may request deletion via email.
Your Privacy Rights
- Access, correct, delete, or export your personal data.
- Opt-out of marketing communications.
- Appeal decisions regarding data requests.
Children’s Privacy
The Platform is not intended for children under 13. If you believe we have collected data from a child under 13, contact support immediately.
International Use
Services are hosted in the U.S. Data may be stored or processed internationally.
California-Specific Rights
Residents may have rights under California law, including access, deletion, and opt-out rights. We do not sell personal information. For questions, contact support@eatfluence.com.
Changes to This Privacy Policy
We may update this Policy. Material changes are posted on the Platform and, when possible, users are notified.
Contact
Eatfluence LLC
19 Larch St 1
Worcester, MA 01609
support@eatfluence.com