Privacy Policy - eatfluence.app

Eatfluence Privacy Policy

Last updated: February 14, 2026

Introduction

Eatfluence LLC (“Eatfluence,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, process, and disclose personal information when you use our websites, mobile apps, APIs, and services (collectively, the “Platform”). By using the Platform, you agree to this Privacy Policy and our Terms of Use.

Information We Collect

A. Information You Provide

Account Information: Name, email, phone number, date of birth, password.
Order & Transaction Info: Billing address, payment details, delivery instructions.
Content: Photos, videos, contest submissions, or other uploads.
Communications: Customer support requests, feedback, surveys, and marketing preferences.
Business Info: Restaurant, driver, or partner information including tax IDs and banking details.

B. Information Collected Automatically

Device Info: IP address, browser type, OS, device type.
Usage Info: Pages visited, clicks, order history, feature usage.
Location Info: GPS coordinates (with consent) for delivery and services.
Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance the Platform and analytics.

C. Information From Third Parties

Restaurants, delivery partners, or data providers to improve services.
Marketing partners and analytics providers with consent.

D. Sensitive Data

Sensitive data (biometric, health-related, allergies) is collected only with explicit consent where required by law.

How We Use Your Information

Provide, maintain, and improve services, including fulfilling orders.
Communicate with you regarding your account, orders, and support.
Send promotions, discounts, and marketing based on your preferences.
Analyze trends to improve the Platform.
Prevent fraud, abuse, and enforce Terms of Use.
Comply with legal obligations.

Service Fulfillment: Restaurants, drivers, or partners to deliver services.
Service Providers: Payment processors, analytics, marketing partners.
Legal Requirements: Comply with law or protect rights and safety.
Mergers & Transfers: In connection with business transactions.
Consent: Shared only when authorized by you.

SMS & Electronic Communications

By providing your phone number, you consent to receive transactional and promotional messages from Eatfluence, including service notifications, order updates, and offers. Message frequency varies. Message and data rates may apply. Opt-out at any time by replying STOP. Assistance: HELP.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal data. No method is 100% secure; we cannot guarantee absolute security.

Data Retention & Deletion

We retain personal data only as long as necessary to provide services, comply with law, or prevent fraud. You may request deletion via email.

Your Privacy Rights

Access, correct, delete, or export your personal data.
Opt-out of marketing communications.
Appeal decisions regarding data requests.

Children’s Privacy

The Platform is not intended for children under 13. If you believe we have collected data from a child under 13, contact support immediately.

International Use

Services are hosted in the U.S. Data may be stored or processed internationally.

California-Specific Rights

Residents may have rights under California law, including access, deletion, and opt-out rights. We do not sell personal information. For questions, contact support@eatfluence.com.

Changes to This Privacy Policy

We may update this Policy. Material changes are posted on the Platform and, when possible, users are notified.

Contact

Eatfluence LLC
19 Larch St 1
Worcester, MA 01609
support@eatfluence.com